Subscriptions & Refunds
Plans
| Plan | Price (US) | Credits each month |
|---|---|---|
| Free | $0 | 10 welcome credits (one time) |
| Creator | $9.99 / month | 90 |
| Pro | $19.99 / month | 190 |
| Business | $39.99 / month | 400 |
Prices in other countries are shown in your local currency by Google Play or the App Store and may include tax.
Credit packs
| Pack | Price (US) | Credits |
|---|---|---|
| Small | $4.99 | 40 |
| Medium | $14.99 | 125 |
| Large | $29.99 | 250 |
Pack credits do not expire while your account is open.
How renewal works
- Plans renew automatically every month until you cancel. Payment is charged to your Google Play or Apple account at purchase and at each renewal.
- Each renewal gives you that month's plan credits. Unused plan credits end when the month ends.
- Cancel at least 24 hours before the renewal date to avoid the next charge. After cancelling, your plan and its credits stay until the end of the period you paid for.
How to cancel
- Android: Google Play → profile picture → Payments & subscriptions → Subscriptions → PromptPearl AI → Cancel. Or in the app: Credits → your plan → Manage.
- iPhone: Settings → your name → Subscriptions → PromptPearl AI → Cancel.
Deleting the app or your account does not cancel a store subscription; cancel it in the store too.
Refunds
- Purchases are processed by Google Play or Apple, so refunds are handled under their policies: Google Play refunds · Apple refunds.
- If a creation fails, its credits are returned to you automatically.
- If something went wrong with a purchase or credits, contact promptpearl.support@gmail.com or use Help & support in the app and we will make it right where we can.
- Credits from a purchase that is refunded may be removed.